Terms of service

1. About us

This website is operated by COVVE. Contact us at info@covveworldwide.co.uk. Throughout these terms, "we", "us" and "our" mean COVVE.

2. These terms

These terms apply to your use of this website and to any order you place with us. By placing an order you agree to them. Please read them together with our Privacy policy, Refund policy and Shipping policy.

3. Orders

Your order is an offer to buy. A contract is formed when we email you to confirm dispatch. We may decline an order, for example if an item is out of stock or a price was shown incorrectly; if so, we will tell you and refund any payment in full.

4. Prices and payment

Prices are shown in pounds sterling and include VAT where applicable. Delivery charges are shown at checkout. Payment is taken when you place your order. Payments are processed by Shopify and its payment partners; we do not store your full card details.

5. Products

We take care to show our products accurately. Colours can vary slightly between screens, and sizes may vary within normal manufacturing tolerances. See each product's size and fit notes.

6. Delivery, cancellation and returns

Delivery is covered by our Shipping policy. Your right to cancel and our returns process are set out in our Refund policy.

7. Your statutory rights

If you are a consumer, nothing in these terms affects your legal rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013.

8. Our liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We are not responsible for loss that was not foreseeable, or for business losses. We do not exclude liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud.

9. Intellectual property

All content on this website, including the COVVE name, logos, designs, images and text, belongs to us or our licensors. You may not copy or use it for commercial purposes without our written permission.

10. Use of the website

You must not misuse this website, including by attempting to gain unauthorised access, introducing malicious code, or using it for any unlawful purpose.

11. Changes to these terms

We may update these terms from time to time. The version on this page when you place your order applies to that order.

12. Governing law

These terms are governed by the law of England and Wales. You may bring proceedings in the courts of England and Wales, or, if you live in Scotland or Northern Ireland, in the courts of your home nation.